Contact us

Contact Lyric using the form below or browse the following sections for answers to your specfic inquiries.

For time-sensitive ticketing questions, please reach out to Lyric Opera's Audience Services department at 312.827.5600.

Contact Lyric

Mailing address

Audience Services

Box Office

Development Department

Learning & Civic Engagement

Group Sales

Accessibility

Media inquiries

Advertising

Ticket donations

Lost & found

Contact Lyric

Mailing address

Lyric Opera of Chicago
20 N. Wacker Drive
Suite 860
Chicago, IL 60606

Phone: 312.332.2244

Audience Services

Ticket sales & customer service

Please note: Due to current public health guidelines, our administrative and audience services offices located on the 8th floor of the Civic Opera Building are currently closed. We are fully accessible by phone and online.

Phone: 312.827.5600

Fax: 312.332.8120

Current phone hours:

  • December 1, 2024: 10:00 AM - 2:00 PM
  • December 2-6, 2024: 10:00 AM - 4:00 PM
  • December 7, 2024: 10:00 AM - 2:00 PM
  • December 8, 2024: CLOSED
  • December 9-13, 2024: 9:00 AM - 4:00 PM
  • December 14, 2024: 10:00 AM - 2:00 PM
  • December 15, 2024: CLOSED
  • December 16-20, 2024: 9:00 AM - 4:00 PM
  • December 21, 2024: 10:00 AM - 2:00 PM
  • December 22 - January 2, 2024: CLOSED

Audience Services

Audience Services

Ticket sales & customer service

Please note: Due to current public health guidelines, our administrative and audience services offices located on the 8th floor of the Civic Opera Building are currently closed. We are fully accessible by phone and online.

Phone: 312.827.5600

Fax: 312.332.8120

Current phone hours:

  • December 1, 2024: 10:00 AM - 2:00 PM
  • December 2-6, 2024: 10:00 AM - 4:00 PM
  • December 7, 2024: 10:00 AM - 2:00 PM
  • December 8, 2024: CLOSED
  • December 9-13, 2024: 9:00 AM - 4:00 PM
  • December 14, 2024: 10:00 AM - 2:00 PM
  • December 15, 2024: CLOSED
  • December 16-20, 2024: 9:00 AM - 4:00 PM
  • December 21, 2024: 10:00 AM - 2:00 PM
  • December 22 - January 2, 2024: CLOSED

Audience Services

Box Office

Walk-up ticket purchases

During the opera season, the Lyric Opera House Box Office (at the corner of Wacker and Madison) is open from noon to 6:00pm Monday through Friday (noon through the first intermission for evening performances), and noon through the first intermission on Saturdays and Sundays if there is a performance.

Summer box office hours (until Labor Day) are noon to 5pm, Monday through Friday.

Please note our Wacker Street Box Office is now cashless. Credit card purchases only.

Development Department

For more information on donor benefits and ways to support Lyric, contact Donor Records at:

Email: [email protected]

Phone: 312.827.3500

Support Lyric

Learning & Civic Engagement

For more information on community engagement, artistic initiatives, and educational programs, contact Lyric Unlimited — Learning & Civic Engagement at:

Email: [email protected]

Phone: 312.827.5948

Learning & Civic Engagement

Group Sales

If you would like information about bringing a group of 10 or more to Lyric or have any questions for our group sales department, please contact:

Email: [email protected]

Phone: 312.827.5720

Group sales department

Accessibility

Lyric strives to make the opera experience accessible for all patrons by providing services for those who may need assistance. Visit our Accessibility page for services offered. If you have specific questions about disability accommodation requests please contact Audience Services at:

Email: [email protected]

Phone: 312.827.5600

Accessibility at Lyric

Media inquiries

For general inquiries, including interview requests, or for production photos, please contact Michael Solomon, Director of Media Relations.

Email: [email protected]
Phone: 312.827.5924

Press room

 

Advertising

For information on advertising in the Lyric Opera of Chicago program book and/or Lyric Opera News, visit Performance Media.

Ticket donations

Each year we receive many requests from organizations wanting ticket donations as fundraising items for auctions and raffles. We're happy to help, when inventory allows. Please follow these guidelines when submitting your request:

Who can apply:

  • Arts organizations

  • Registered charitable organizations in Illinois

What you can request:

You may request two tickets each season to a performance of our choice. Sorry, we do not donate cash or merchandise.

Please submit a written request on your organization's letterhead, and include:

  • Your organization's mission

  • Your charitable registration number

  • Description of the event, including the date, expected attendance and how Lyric Opera of Chicago will be featured at your event

  • Full contact information including name, full mailing address and telephone number, and email address.

Please send your requests by email to Janie Ragsdale, Marketing and Public Relations Coordinator.

No telephone calls please.

Lost & found

If something was left behind at the Lyric Opera House, please email [email protected] and give us a detailed description of your item. If it was turned into Lost and Found we will contact you. We make every attempt to hold items for the entire opera season.

Photos: Kyle Flubacker, Fox & Harrison Creative