Contact Lyric Opera of Chicago

Mailing Address
Lyric Opera of Chicago
20 N. Wacker Drive
Chicago, IL 60606

Audience Services (Tickets Sales and Customer Service)
Phone: 312.827.5600
Fax: 312.332.8120
Monday - Thursday 9:00 am to 7:30 pm
Friday & Saturday 10:00 am to 5:00 pm
Sunday 10:00 am to 2:00 pm

Box Office (Walk-Up Ticket Purchases)
During the opera season, the Civic Opera House Box Office (at the corner of Wacker and Madison) is open from noon to 6:00pm Monday through Friday (noon through the first intermission for evening performances) and noon through intermission on Saturdays and Sundays with performances.

The theatre entrance is on Wacker Drive at the northwest corner of Madison Street and Wacker Drive. See our Getting to Lyric page for more information.

Lyric strives to make the opera experience accessible for all patrons by providing services for those who may need assistance. Visit our Accessibility page for services offered. If you have specific questions about disability accommodation requests please contact:
Nora O'Malley, Facility Operations Manager

Group Sales
If you would like information about group tickets or have any further questions, please contact:
Joel Friend, Group Sales Manager

General Questions and Comments
Answers to many frequently asked questions are available on our FAQ page.
Patron questions or concerns may be sent using the form below.

Development Department 
For more information on donor benefits and ways to support, contact Donor Records at: 

Education and Community Engagement
For more information on community engagement, artistic initiatives, and education programs, contact Lyric Unlimited at:

Media Inquiries
For general inquiries, including interview requests, please contact:
Magda Krance, Manager of Media Relations

For production photos, please contact:
Stefany Phillips, Marketing & PR Coordinator

For information on advertising in the Lyric Opera of Chicago program book and/or Lyric Opera News, visit

Charitable Donations
Each year we receive many requests from organizations wanting ticket donations as fundraising items for auctions and raffles. We’re happy to help, when inventory allows. Please follow these guidelines when submitting your request:

Who can apply: 
Arts organizations
Registered charitable organizations in Illinois

What you can request: You may request two tickets each season to a performance of our choice. Sorry, we do not donate cash or merchandise. 

Please submit a written request on your organization’s letterhead, and include:

Your organization’s mission
Your charitable registration number
Description of the event, including the date, expected attendance and how Lyric Opera of Chicago will be featured at your event
Full contact information including name, full mailing address and telephone number, and e-mail address.

Please send your requests by email to Stefany Phillips, Marketing and PR Coordinator.

Administrative Offices
20 N Wacker Drive
Chicago, IL 60606
Phone: 312.332.2244
Fax: 312.419.8345