Ticket exchanges, trades, and donations
We understand that conflicts can arise. If your schedule changes and you are no longer able to attend a performance, flexibility is yours! You may exchange your tickets for another performance of the same opera or musical, trade into a different opera, or make a tax-deductible donation by returning your tickets to Lyric.
To exchange or trade your tickets, log in to your Lyric Opera account and navigate to the "my calendar" tab. Find the performance you'd like to exchange and choose "exchange" from the options below. If you prefer to speak to a representative, you can call our Audience Services department at 312.827.5600 with the tickets you wish to exchange in hand, alternate performance dates in mind, and your credit card information (if applicable).
In the event of a canceled performance, the value of your tickets will be held on your account and can be used for future performances.
Ticket exchange details
If something comes up and you are no longer able to attend a performance, you are always welcome to exchange your tickets for another performance of the same opera or musical.
Subscriber ticket exchanges
Lyric Opera subscribers can exchange their tickets for free up to five days before a performance.
Fees apply to date exchanges made 2–4 days prior to a performance. Upgrade fees apply. Value Series subscribers may only exchange into the first three dates, excluding Sundays, of any opera production otherwise upgrade fees will apply. Day-of exchanges and post-performance exchanges are not permitted.
Individual performance ticket exchange
Patrons holding single tickets to individual performances may be exchanged for another performance of the same opera or musical up to one day in advance of your performance date.
Fees apply. Ticket price increase may apply. Day-of exchanges and post performance exchanges are not permitted.
Flexible Exchange Option
Unsure of when you can use your tickets? No problem! Take advantage of our Flex-Exchange program to simply hold your ticket within your account for use during the current season.
Additional fee applied when exchanging into a new performance ($20 per ticket for Subscribers and $30 for individual tickets). Pending exchanges must be redeemed by the end of the applicable season. Any unredeemed tickets will be retained to Lyric Opera.
Ticket trade details
Subscription ticket trades
Subscribers to 4-, 5-, 6-, opera series may trade one opera in their lineup for one that is not.
Fees apply.
Single ticket trades
Single tickets may be traded into a different opera in the current season.
Fees and ticket price differences apply.
Ticket trade details
Subscription ticket trades
Subscribers to 4-, 5-, 6-, opera series may trade one opera in their lineup for one that is not.
Fees apply.
Single ticket trades
Single tickets may be traded into a different opera in the current season.
Fees and ticket price differences apply.
Ticket donation details
If you are unable to attend a performance, please consider making a tax-deductible donation by returning your tickets to Lyric.
All donations must be made prior to curtain. We appreciate your donation as soon as possible to help increase our ability to re-sell the tickets.
Donate your tickets by phone:
Call our Audience Services Department at 312.827.5600. You will be instructed to leave a voicemail to donate tickets.
Donate your tickets by mail or fax:
You may also mail or fax your ticket donations.
Mail to Lyric Opera of Chicago, Attn: Ticket Donation, 20 N Wacker Drive Suite 840, Chicago, IL 60606.
Fax to 312.332.8120.
A personalized statement and tax-deductible receipt of all ticket donations will be emailed to you in January for the previous calendar year (or via mail if no email address is associated with your account).
Additional information
In the event you exchange or trade your subscription or single tickets into a lower price, regretfully we cannot refund the difference.
Ticket prices may vary based on the day of the week.
Special one-show-only event tickets may not be exchanged or traded.
All sales are final and tickets are non-refundable.
Photos: Todd Rosenberg, Jaclyn Simpson